Privacy policy

Last Updated: May 15, 2024

Privacy Policy for

• Nuroe app, and the belonging training application
• Our website, https://nuroe.com/

Protecting your privacy and complying with data protection laws, including the General Data Protection Regulation (GDPR), are fundamental principles for us. This Privacy Policy outlines how we collect, use, and protect your personal information. For a detailed description of our Service, see our Terms of Use (link).

Data controller

The data controller responsible for the processing of your personal information is the Nuroe parent company Neural Assembly Int AB. You can contact us at hello@nuroe.com.

Information We Collect

Guardian's Email Address: We collect the email address of the guardian to create and manage the account, as well as for communication purposes.

Child's/Children’s Pseudonym Name(s) and Birth Year(s): We collect pseudonym name(s) and birth year(s) of the user's child(ren) for personalization and customization within the app.

Training Data: We collect data about your child’s/children’s progress in the training app. We do this to provide you with information about your child’s/children’s progress with the Nuroe training.

Legal Basis for Processing

We process your personal information based on the necessity of performing a contract (providing our services), our legitimate interest in improving our services and user experience, and with your explicit consent for certain processing activities, such as email communication and analytics. By providing us with your information, you consent to its processing for the purposes described in this Privacy Policy.

How We Use Your Information

Communication: We may use your email address to send important updates, information about the Nuroe training, respond to inquiries, or provide customer support.

Personalization: The pseudonym name and birth year of your child(ren) are used to tailor content within the app to suit your child's/children’s age group(s).

Research: We may use the training data for research purposes. This data will be shared with researchers only in a pseudonymized format and on an aggregate level to ensure privacy.

Data security

We take appropriate technical and organizational measures to safeguard the personal information collected, to prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing

We may share your personal information with trusted third-party service providers who assist us in operating and providing our services:

Email platform: We use an email platform (Brevo) to send out emails related to our Service and to communicate with you about updates, information and announcements. We use a trusted email service provider that helps us manage and streamline our email communications.

Analytics service: We use analytics services (Mixpanel and Google Analytics) to analyze the use and behavior of our Service. We use it to better understand how users interact with our Service and improve its functionality and user experience.

Researchers: We may share pseudonymized and aggregate training data with researchers to advance scientific research within the field of neuroscience, learning and attentional control.

These third-party service providers are contractually bound to process personal data only as instructed by us and in compliance with applicable data protection laws.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different from those of your country. Our intention is to ensure that such transfers are made in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the right to:

• Access your personal information.
• Rectify inaccurate data.
• Erase your personal information.
• Restrict or object to processing.
• Data portability.
• Withdraw your consent at any time.

To exercise your rights, contact us at hello@nuroe.com. We have a designated Data Protection Officer (DPO) to oversee compliance with data protection laws.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be communicated to you through appropriate channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@nuroe.com.